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FAQ

Photo Booths

When do you recommend we rent the Pennsylvania Photo Booth?
Do we sub-contract out to other Photo Booth Companies?
What does the Photo Booth look like?
What background colors can I choose from?
How big is the Photo Booth?
Are there limitations as to where the photo booth can be set-up?
Can the photo booth be setup outside?
Does the photo booth have a monitor so waiting guests can partake in the FUN?
How much time is needed to set up the photo booth?
Do you charge extra to setup the photo booth?
Is the photo booth wheelchair accessible?
Is the photo booth easy to use?
Can we have the photo booth shut down for an hour or two during the event?
Can we move the photo booth to a different location during the event?
Can we rent more than one photo booth for our event?
What does the person do once they are inside the photo booth?
How many people can fit inside the photo booth?
How long should I rent the photo booth for?
Will there be someone at the event to maintain the photo booth?
Does an attendant come with the rental?
Can we regulate how often people visit the photo booth?

Photos

How fast do the photos print out?
Are the photos of high quality?
What print options do I have?
Will the photos fade over time?
Can we personalize the prints?
What if we lose a print?
Do we get unlimited photos?
How soon after the event can we see the photos?
What if I want more than one copy of the same image?
Can we choose to have only Color or only Black and White Photos?

Payment

What is your payment policy?
Do you accept credit cards?
Do you offer any discounts?
What if I need to cancel or change dates?

Insurance

Do you have insurance?
What if there is a mechanical failure during the event?

Props

Do you provide props?
Are the props child friendly?
Are the props clean?
Can we supply our own props?
Can we purchase the props at our event?

Online Gallery

Will you publish our photos on the internet?
Are the photos on the website ours to print and save to our computer?
Do you filter the content of the photos placed in the event gallery?
Can we remove a photo or photos from the event gallery?

Service Area

I live outside your regularly serviced area. Can we rent a photo booth from Pennsylvania Photo Booths?

Other

What is your Video Message option?
What are the event cards?
Can we use the photo booth to help raise money for our charity, school or church?
What exactly is the Scrapbook included in the package?

Do we sub-contract out to other Photo Booth Companies?

ABSOLUTELY NOT! NEVER EVER! When you hire Pennsylvania Photo Booths, you most likely get the owners of the company. Party rental is all we do for over 7 years. We are the largest Photo Booth company in the region, we very rarely sell out!

What does the Photo Booth look like?

Our Photo Booths are professionally made and are one solid unit. It is not a bunch of cheap componants velcrosed together. When you picture a Classic photo booth in your mind, that is exactly what we have. Your friends and family will love the nostalgic look and feel of our photo booths. Our elegent Black & White exterior is a favorite at the most sophisticated events as well as fun parties. You can view our Packages Page.

What background colors can I choose from?

We have 4 colors to choose from: Red, White, Blue, Black, Pink, Yellow or Grey. We have found that these background colors work best. If you have a special request please let us know and we will work with you.  We do however suggest a white background.

How fast do the photos print out?

After a session is over the printer will start printing immediately. It takes about 8 – 10 seconds to print your picture that will last a lifetime.

Are the photos of high quality?

Yes. With the combination of our State Of The Art Computer, printer and digital camera Pennsylvania Photo Booths provides you with highest quality photos that are clear and vibrant with natural tones. All prints have a matte finish and will last a lifetime.

How big is the Photo Booth?

The photo booth is approximately 3 feet wide x 5 feet long and it is 6 1/2 feet tall. The photo booth will take up approximately 3 1/2″ by 5 1/2″ of floor space. O.ur Extended Booth is only 2 feet longer (3 feet wide x 7 feet long and it is 6 1/2 feet tall) than the Classic Booth and can fit up to 20 guests

Are there limitations as to where the photo booth can be set-up?

No! Our custom Pennsylvania Photo Booth can be set up just about anywhere. Ideally we would we’d like to be right next to a power outlet. When we arrive before your event even starts, we will get together with your contact person at your venue and pick the best location. As this is a Professional quality Classic Photo booth, it is rather heavy. All we ask is that you have us on a hard surface.  Outside is OK.

Can the photo booth be setup outside?

Yes, if there is shelter provided such as a tent or cover. If nothing is provided we may be able to provide a cover. There may be an addition charge for this cover. Without shelter, the elements could lessen the quality of the photos. Keep in mind that electricity is required to run the Pennsylvania Photo Booth. Here again, we can provide a “quiet” generator to supply sufficient electricity. There will be an additional charge for this service.

What is your Video Message option?

Our Video Message option is FREE OF CHARGE. During every photo taking session your guests can choose to leave you a video message of congratulations. This allows your videographer to concentrate on the fun things. No more interruption from a microphone being passed around the tables!

How many people can fit inside the photo booth?

Our Classic Booth can fit up to 2-3 adults comfortably. Although with a little creativity, many more can be included in the pictures. 7 Drexel University Freshman students is the current record. Our new “Extended Seating Booth” can comfortable fit up to 4-6 or even up to 20 people.

Does the photo booth have a monitor so waiting guests can partake in the FUN?

Yes, we make a 23″ flat screen monitor available for FREE if you wish! Part of the fun of a real Photo Booth is that element of privacy in the booth. You may choose to not use the external monitor. It is your choice.

What if I want more than one copy of the same image?

Not a problem. Keep in mind an extra picture is printed for your scrapbook. If yet another copy is desired, just ask! As many strips as you would like can be printed at any session with the Extended Booth free of charge. There may be a slight charge with the Classic Booth.

Is the photo booth easy to use?

The photo booth is VERY easy to use. Just follow the easy instructions on the touch screen. Your pictures are taken and displayed within a second. Prints are available outside of the booth within 10 seconds.

Will there be someone at the event to maintain the photo booth?

Yes. Professionally dressed Hosts on hand and will accompany the booth to your event. They will monitor the booth constantly to insure it’s running properly.

I live outside your regularly serviced area. Can we rent a photo booth from Pennsylvania Photo Booths?

We pride ourselves on our “NO HIDDEN CHARGE” policy! With that in mind there are some customers that will insist on using Pennsylvania Photo Booths. Sometimes they are VERY FAR AWAY. If your event is over 100 miles away from zip code 18066, there may be a traveling charge. Outside of this, transportation fees are already figured into our price. It is our policy to try NEVER to charge for traveling!!

Will you publish our photos on the internet?

We publish your event photos in a password protected area, just for you and your friends to view and print.

When do you recommend we rent the Pennsylvania Photo Booth?

As soon as you decide to use Pennsylvania Photo Booth we encourage you to book it. A 50% deposit is usually required with a signed contract. There are already sold out dates in September 2011.

Do you provide props?

Yes, we bring over 4 dozen props with every Pennsylvania Photo Booth rental. This includes colored hats, boas, inflatable toys, signs, etc. Every Prop is sanitized after every use.

Are the props child friendly?

Yes. Children love our props. All packages have children’s items (including hats) and most of the other items included in each package will fit on most kids.

Are the props clean?

Yes. We sanitize every prop after every use.

Can we supply our own props?

Yes. we encourage you to bring along any special props that your guests may enjoy taking pictures with. Props that suggest inside jokes are always fun to build your pictures with.

Can we purchase the props at our event?

Yes, you can purchase our complete prop assortment for $250. After the event you can bring the props home or distribute them to your guests. If you plan to do this, we must know 14 days prior to your party. We admit it…. $250 is a lot of money BUT we use 50 first quality props. That’s an average of $5 per prop. $250 is the price we pay for the props!

What are the event cards?

Each guest receives an event card as they exit the photo booth. This card has information on it so they can log into our website and view, print and download their photos.

How much time is needed to set up the photo booth?

One hour minimum. If there are any special requirements we may need a little more time.

Do you charge extra to setup the photo booth?

No. Set-up is included in the price.

Is the photo booth wheelchair accessible?

Yes, Pennsylvania Photo Booths are designed with this in mind! The entrance to the Pennsylvania Photo Booth is more than sufficient to accommodate any wheelchair or special need situation.

What print options do I have?

Our Classic 4 Vertical pictures are included in our package. The only upgrade option we offer is the ability for your guests to literally e-mail the pictures they just took directly from the photo booth or they can print 4″ x 6″ copies of any of the 3 or 4 pictures they just took. They are also able to print another set of strips.   The upgrade is $99. This is our only upgrade, Every other option is included in the price of our booths.

Will the photos fade over time?

Possibly but not likely. There is never a guarantee for this, however the quality printer and paper that we use lessen the possibility. The prints will be fade resistant. According to Sony, the manufacturer of our printer, they are “expected to last 100 years under proper conditions.”

Can we personalize the prints?

Yes. You have the option of adding text to the prints (such as your event name) a logo or your picture You may choose to have a picture of the Bride and Groom, birthday girl, etc as the 4th picture on every strip. You may also add a logo with a date or other special information. We will go over this with you before the event and act upon your approval.

What if we lose a print?

You can have a copy of every picture taken put in your scrapbook. You will be given a DVD of all your pictures  handed to you at the end of your event. Also, all images will be posted on our website within 48 hours after the event. Your events pictures will be posted in this secure area for up to 18 months after your event.  Each guest will receive an event card with the link, event id and password. This will allow everyone at the event to access the photos, download and print any photos they like.

Do we get unlimited photos?

Yes. With every package the “fun” is unlimited. Bear in mind time restraints however. If the photo booth is completely occupied during one whole hour (which there is a good chance of), you will get approximately 45 sessions during that hour. This includes the time that it takes for people to enter the booth, take their photos and exit the booth.

How long should I rent the photo booth for?

In a typical hour the photo booth will be used for 45 sessions. So if you want around 200 prints you should rent it for 4 or 5 hours. This depends on how available you want the Pennsylvania Photo Booth to be for your guests. Of course it also depends on how long your event is and how many people are attending. To ensure that everyone gets a chance to use your Pennsylvania Photo Booth you should plan on at least 2 hours for every 100 guests. In most cases our clients rent the photo booth for 5 hours for up to 200 guests.

Can we have the photo booth shut down for an hour or two during the event?

Considering that our 5 hour package is our most popular. There is usually time to shut down the Pennsylvania Photo Booth if you have a need to. Your 5 hours start when you have contracted it to start.

Can we move the photo booth to a different location during the event?

Yes. As long as it is at the same venue with no steps and no driving is necessary. However, the downtime in moving the photo booth is included in your rental time.

Can we rent more than one photo booth for our event?

Yes. We are the largest Photo Booth company in the area. We try to always have at least two booths available at a moments notice.

Can we choose to have only Color or only Black and White Photos?

Yes. You can choose either Color or Black and White OR Your guests may have the choice of the type of pictures that they want. They can always return to the booth for a second round of fun picture taking!

Do you offer any discounts?

You can choose not to have the scrapbook and save $50. These can be combined. The total will be deducted at final payment and will come off the total package price. And lastly, we do offer school, churches and non-profit discounts, please call us for details.

Can we use the photo booth to help raise money for our charity, school or church?

Yes. Please call us and we can talk to you about ways to do this. We are also open to suggestions. Remember we do offer rental discounts for schools, churches and non-profits. All of our Photo Booths have dollar bill exchangers. This is mostly for the genuine look, but they are functional.

What exactly is the Scrapbook included in the package?

Our scrapbook is for you to enjoy forever. At the end of the event we will give the book to you. It will be filled with Photo Strips taken at your party. Roughly 4 photos and 4 hand written messages will fill the front and back of each page. So the book will provide for roughly 150 photos and 150 personalized messages. We will guide each guest to fill out the book. We will provide everything necessary for them. The only thing we need set-up in advance is a small table near the booth for the display. If you cannot provide one please let us know in advance so we can provide an alternative.

What if I need to cancel or change dates?

Because of the number of Pennsylvania Photo Booths we own, there is almost never a chance that you cannot change your date. If you need to change your date, there is never a charge for a date change if done with at least 2 weeks notice. If you need to cancel your order entirely, any money paid as a deposit cannot be returned. We will however apply your deposit to any future date no matter when or how far out your new date may be.

What is your payment policy?

We require 50% of the total package price as a deposit. 2 weeks prior to the event the final payment is due. We accept checks, money orders and all major credit cards.

Do you accept credit cards?

Yes. We accept VISA, Master Card, Discover and American Express.

What does the person do once they are inside the photo booth?

They simply follow the on-screen instructions which will entail pushing either the black & white or color button, (if you give them the choice) then watching the countdown and smiling for the camera. One of the advantages of our photo booth is that it is very user friendly.

What if there is a mechanical failure during the event?

Our on-site Host will work as fast as possible to resolve any issues. Not to worry, we are professional and work fast to remedy any unforeseen problem. If a major problem was to happen and another unit was needed, we are never more than a few minutes away with a replacement. This has never happened!

Can we regulate how often people visit the photo booth?

Yes. We will have to come up with a plan with you before the event if you think that may be a problem. This is commonly considered when lots of kids are at an event, as they tend to use the photo booth a lot. Mind you, this is okay by us, but if you think it may be a problem then we can implement a “ticket” plan or something of the sort, that way all the adults will get a fair shot at the fun!

Does an attendant come with the rental?

Yes. All packages include at least one on-site Host for the duration of the event.

Do you have insurance?

Yes. We have liability insurance. Most event venues will ask you or us about this, but no worries, we are covered.

How soon after the event can we see the photos?

We promise to have them up on our website within 72-96 hours. We will try to get them up the very next day if possible. We will hand you the DVD with all of your pictures that were taken (usually over 450- 500).  You will also leave your event with your custom Scrapbook.

Are the photos on the website ours to print and save to our computer?

Yes. We do not force you to buy our prints, print them yourself or save them to other computers.

Do you filter the content of the photos placed in the event gallery?

Yes. Even though the photos are password protected we still realize that minors could be accessing the site. We also delete any pictures that for what ever reason did not develop properly. If you have specific instructions for filtering please let us know before the event or shortly thereafter.

Can we remove a photo or photos from the event gallery?

Yes. Just call us at (610) 451-9538 and let us know.